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Our Privacy Undertaking
We will:
Vink UK Limited (“us”, “we”, “our”) is committed to protecting and respecting your privacy.
Our privacy policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purposes of the General Data Protection Regulations, the data controller is Vink UK Limited, a company incorporated in the United Kingdom with company number 12207746 and a registered office of Melita House, 2nd Floor 124 Bridge Road, Chertsey, Surrey KT16 8LA.
Our privacy policy applies to all companies (not necessarily named Vink UK Limited) associated by way of ownership with the Vink UK Limited family of companies, websites in the Vink UK Limited family of companies, Vink online applications that run on smart phones, tablets, and other mobile devices (“apps”) as well as your use or access of any of our online services, content.
If you are an existing customer or supplier we already have limited personal information of yourself or of your staff, such as names and family names, contact details, birthdays, addresses, payment details, etc. Maintaining and processing this personal data is necessary for continued trade between the Vink UK Ltd family of companies and yourself.
By continuing to trade with Vink UK Limited and its associated companies or by submitting any personal data, you agree to this collection, transfer, storing, maintenance and / or processing in so far as the data is necessary for the purpose for which it has been collected. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR.
We may from time to time change this privacy policy as the need arises from changes in European legislation or local country legislation. When such changes take place, you will be notified.
With the exception of personal data specified in this policy we may collect additional personal information from you, only if you have chosen to provide it to us.
We may use information held about you for various reasons, for example:
If you are an existing customer, we may contact you by email, telephone, printed media or in other manners with information about goods and services similar to those which were the subject of a previous sale to you.
Vink UK Limited does not share the personal information of its customers or suppliers and/or their employees with any third parties for the purposes of further marketing by those third parties.
The information we collect from you depends on what activities you are carrying out on our site(s), whether you are logged in or not and whether you are placing an order. For example, we may collect, process, maintain and store some, all, or any combination of the following personally identifiable information about you:
Examples of instances when such information may be collected, processed, maintained or stored are when you:
Vink UK Limited also relies on collecting data to further its legitimate interests as a basis of lawfulness of processing.
For Vink UK Limited a legitimate interest is when we have a business or commercial reason to use your information. Even in these circumstances the legitimate interest must not unfairly go against your rights in terms of the GDPR. Generally, we will rely on legitimate business interest when collecting the following, or any combination of the following, categories of personal information:
The section below lists examples of the ways that we may use your personal information, and the bases that we rely on to do so.
Purposes: managing the trading relationship; developing new ways to meet customer needs; marketing activities; studying product/service usage; providing advice or guidance; soliciting feedback.
None.
Purposes: delivering products; making and managing customer and supplier payments; managing customer accounts; collecting and recovering money owed, or making supplier payments.
None.
Purposes: complying with applicable laws and regulations; responding to and resolving customer and supplier complaints.
None.
Purposes: running the business efficiently and effectively, including financial management, business capability, planning, communications, corporate governance, and audit.
None.
Purposes: exercising rights set out in agreements or contracts.
None.
When you provide personal information on one of our websites you:
Our websites and apps are not intended for children under 16 years of age. We will not knowingly solicit data online from, or market online to, children under 16 years of age.
In terms of the GDPR you have a right to object against automated decision making and profiling based on special categories of data.
Special categories of data refer to personal data regarding ethnic or racial origin, trade union membership, criminal records, etc. Vink UK Limited does not collect, store, maintain or process any of the special categories of data. If this status changes at any stage in the future, we will update this online privacy statement accordingly.
Automated decision making, and profiling refers to a process of allowing computer systems to generate outcomes that have legal effect. In general Vink UK Limited does not make use of automated decision making and profiling in its relationship with trading partners. If this status changes at any stage in the future, we will update this online privacy statement accordingly and you will be notified.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Melita House, 2nd Floor, 124 Bridge Road, Chertsey, Surrey, KT16 8LA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Any data that you provide to us is normally stored, processed and maintained in a country within the European Union (EU). While it is not normal practice for Vink UK Limited to do so, data may be transferred to, and stored at, a destination outside the EU. In such cases we shall ensure that only countries, and / or third-party processors that are compliant with the EU regulations are used by using means prescribed by the EU – GDPR.
Similarly, data may also be processed by staff operating outside the EU who work for us or our associated service provider(s). Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We request that you do not share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect any personal data you give us, we cannot guarantee the security of your data transmitted from your terminal to our site.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. These include:
We also take appropriate steps, such as encrypted passwords and recovering passwords via email without direct passwords details, to verify your identity before granting access to your personal profile.
Regional companies in the Vink UK family may share your personal information for marketing purposes.
In order to further our legitimate interests, we may disclose your personal information to third parties:
In all of the above cases we shall inform you that your personal information has been shared with a third party.
In terms of the EU- GDPR you have the following rights:
You can exercise your right to prevent such processing by checking the relevant boxes on the online forms that we use to collect your personal data. You can also exercise the right at any time by contacting us directly at dpo@vink.com.
Where we have shared your personal information in line with the provisions with this privacy policy, we shall take reasonable steps to inform all parties with whom we have shared the information of any request to have such personal information deleted.
Any of our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be dealt with free of charge.
To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).
We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.The information we receive may include data relating to your identity, credit commitments, payment history, and public record information. This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.
Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:
We keep personal data only for as long as necessary for its purpose and to meet legal or regulatory obligations. Data used for credit reference or affordability checks is retained only for as long as required and then securely deleted.
To raise a data protection complaint or concern or otherwise to communicate with our Data Protection Officer, please contact us using the details below:
You have the right to complain to the UK Information Commissioner’s Office (https://ico.org.uk) or another relevant data protection authority if you are dissatisfied with how we manage your personal data.
This Privacy Notice was last updated in May 2026. Any changes we may make to our Privacy Notice in the future will be posted on this page.
Our Privacy Undertaking
We will:
Vink UK Limited (“us”, “we”, “our”) is committed to protecting and respecting your privacy.
Our privacy policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. For the purposes of the General Data Protection Regulations, the data controller is Vink UK Limited, a company incorporated in the United Kingdom with company number 12207746 and a registered office of Melita House, 2nd Floor 124 Bridge Road, Chertsey, Surrey KT16 8LA.
Our privacy policy applies to all companies (not necessarily named Vink UK Limited) associated by way of ownership with the Vink UK Limited family of companies, websites in the Vink UK Limited family of companies, Vink online applications that run on smart phones, tablets, and other mobile devices (“apps”) as well as your use or access of any of our online services, content.
If you are an existing customer or supplier we already have limited personal information of yourself or of your staff, such as names and family names, contact details, birthdays, addresses, payment details, etc. Maintaining and processing this personal data is necessary for continued trade between the Vink UK Ltd family of companies and yourself.
By continuing to trade with Vink UK Limited and its associated companies or by submitting any personal data, you agree to this collection, transfer, storing, maintenance and / or processing in so far as the data is necessary for the purpose for which it has been collected. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the GDPR.
We may from time to time change this privacy policy as the need arises from changes in European legislation or local country legislation. When such changes take place, you will be notified.
With the exception of personal data specified in this policy we may collect additional personal information from you, only if you have chosen to provide it to us.
We may use information held about you for various reasons, for example:
If you are an existing customer, we may contact you by email, telephone, printed media or in other manners with information about goods and services similar to those which were the subject of a previous sale to you.
Vink UK Limited does not share the personal information of its customers or suppliers and/or their employees with any third parties for the purposes of further marketing by those third parties.
The information we collect from you depends on what activities you are carrying out on our site(s), whether you are logged in or not and whether you are placing an order. For example, we may collect, process, maintain and store some, all, or any combination of the following personally identifiable information about you:
Examples of instances when such information may be collected, processed, maintained or stored are when you:
Vink UK Limited also relies on collecting data to further its legitimate interests as a basis of lawfulness of processing.
For Vink UK Limited a legitimate interest is when we have a business or commercial reason to use your information. Even in these circumstances the legitimate interest must not unfairly go against your rights in terms of the GDPR. Generally, we will rely on legitimate business interest when collecting the following, or any combination of the following, categories of personal information:
The section below lists examples of the ways that we may use your personal information, and the bases that we rely on to do so.
Purposes: managing the trading relationship; developing new ways to meet customer needs; marketing activities; studying product/service usage; providing advice or guidance; soliciting feedback.
None.
Purposes: delivering products; making and managing customer and supplier payments; managing customer accounts; collecting and recovering money owed, or making supplier payments.
None.
Purposes: complying with applicable laws and regulations; responding to and resolving customer and supplier complaints.
None.
Purposes: running the business efficiently and effectively, including financial management, business capability, planning, communications, corporate governance, and audit.
None.
Purposes: exercising rights set out in agreements or contracts.
None.
When you provide personal information on one of our websites you:
Our websites and apps are not intended for children under 16 years of age. We will not knowingly solicit data online from, or market online to, children under 16 years of age.
In terms of the GDPR you have a right to object against automated decision making and profiling based on special categories of data.
Special categories of data refer to personal data regarding ethnic or racial origin, trade union membership, criminal records, etc. Vink UK Limited does not collect, store, maintain or process any of the special categories of data. If this status changes at any stage in the future, we will update this online privacy statement accordingly.
Automated decision making, and profiling refers to a process of allowing computer systems to generate outcomes that have legal effect. In general Vink UK Limited does not make use of automated decision making and profiling in its relationship with trading partners. If this status changes at any stage in the future, we will update this online privacy statement accordingly and you will be notified.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Melita House, 2nd Floor, 124 Bridge Road, Chertsey, Surrey, KT16 8LA.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Any data that you provide to us is normally stored, processed and maintained in a country within the European Union (EU). While it is not normal practice for Vink UK Limited to do so, data may be transferred to, and stored at, a destination outside the EU. In such cases we shall ensure that only countries, and / or third-party processors that are compliant with the EU regulations are used by using means prescribed by the EU – GDPR.
Similarly, data may also be processed by staff operating outside the EU who work for us or our associated service provider(s). Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We request that you do not share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect any personal data you give us, we cannot guarantee the security of your data transmitted from your terminal to our site.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. These include:
We also take appropriate steps, such as encrypted passwords and recovering passwords via email without direct passwords details, to verify your identity before granting access to your personal profile.
Regional companies in the Vink UK family may share your personal information for marketing purposes.
In order to further our legitimate interests, we may disclose your personal information to third parties:
In all of the above cases we shall inform you that your personal information has been shared with a third party.
In terms of the EU- GDPR you have the following rights:
You can exercise your right to prevent such processing by checking the relevant boxes on the online forms that we use to collect your personal data. You can also exercise the right at any time by contacting us directly at dpo@vink.com.
Where we have shared your personal information in line with the provisions with this privacy policy, we shall take reasonable steps to inform all parties with whom we have shared the information of any request to have such personal information deleted.
Any of our websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be dealt with free of charge.
To help us assess applications, prevent fraud, and meet our legal and regulatory obligations, we may obtain information about you from credit reference agencies (CRAs).
We obtain this information via Creditsafe, which uses its data partner TransUnion to supply consumer credit and identity data.The information we receive may include data relating to your identity, credit commitments, payment history, and public record information. This data is used solely for legitimate business purposes, including creditworthiness assessment, identity verification, and fraud prevention, in accordance with applicable data protection laws.
Further information about how Creditsafe and TransUnion process your personal data can be found in their respective privacy notices:
We keep personal data only for as long as necessary for its purpose and to meet legal or regulatory obligations. Data used for credit reference or affordability checks is retained only for as long as required and then securely deleted.
To raise a data protection complaint or concern or otherwise to communicate with our Data Protection Officer, please contact us using the details below:
You have the right to complain to the UK Information Commissioner’s Office (https://ico.org.uk) or another relevant data protection authority if you are dissatisfied with how we manage your personal data.
This Privacy Notice was last updated in May 2026. Any changes we may make to our Privacy Notice in the future will be posted on this page.